Every Second Answered – Your Watch FAQs, Covered

Frequently Asked Questions

We ship your watch within 24 hours. You’ll get real-time tracking updates, so you always know where your time is.

We don't let your questions hang in time. Our support team is quick, helpful, and always one message away.

Every second is covered. Enjoy peace of mind with a full year of warranty on all our watches — no ticking time bombs here.

Behind every tick — a story of craft, character, and cutting-edge design. Here's what sets our timekeepers apart.

We use sapphire glass, surgical-grade steel, and high-precision movements — built to outlast every trend.

From minimal to bold, every curve and tick is sketched with intention. This is time with attitude.

Less waste. Better packaging. Smarter logistics. We’re designing a better future — second by second.

We obsess over details most never notice. But you'll feel them — in every tick, flick, and fit.

❓ Do you offer prescription lenses? >
Yes! Most of our frames can be fitted with prescription lenses. Simply upload your prescription at checkout or contact our support team for assistance.
🚚 How long does shipping take? >
Standard delivery usually takes 5–7 business days. Express options are available at checkout for faster delivery.
🔄 What is your return policy? >
We offer a 30-day return window. If you're not happy with your watch, you can return them for a full refund or exchange — no questions asked.
🤔 How do I know which frame suits me? >
Use our virtual try-on tool or style guide to find the perfect match based on your face shape and personal style.
💳 Is payment secure on your website? >
Absolutely. We use SSL encryption and secure gateways to ensure your data and payments are fully protected.